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We Are In Touch  Our sales staff is motivated to see that your needs are met both before and after a transaction. Their proactive approach is meant to anticipate your needs and see that you’re always working at peak efficiency.
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We Are Qualified Our support staff is comprised of graduate engineers with a considerable amount of practical industrial design experience to their credit. In addition, they possess unique problem-solving abilities having provided support and training on CAD systems for many years. You’ll get the information you need in a prompt, easy to understand manner.
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We Are Dedicated Our company is run by the owners in a very handson fashion and they know that our success depends on the success of our customers. You can be assured of our concerned attention to your needs.
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We Will Support You At LTS, the policy is that technical support over the telephone or email is included when you buy software or Subscription from us at no additional charge for the life of the software.
That’s right – FREE.
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We Are Stable The greatest testament to the continued strength of LTS in the future is our history. After 23 years in business and almost all of them as an Autodesk affiliate, you know our endurance is time-tested. We’ll be here when you need us.
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We Are Accessible When you call us during business hours, you’ll speak to a real person. We guarantee that you won’t end up in a voicemail box. You’ll know that your call is important and being attended to personally.
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We Build Community Through a variety of events such as seminars, CAD Camps, workshops, CAD Clinics and customer appreciation outings, LTS fosters communication among manufacturing-oriented companies just like yours. By networking with your peers, you’ll learn what it takes to succeed in today’s business world.
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We Are Nearby Our central location puts us within easy driving distance of many commercial hubs – Pittsburgh, Cleveland, Erie, Akron and Youngstown. In addition, many of the events we host are held in your local area.
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We Are Connected Using the latest in desktop-sharing technology our support technicians can jump onto your system in minutes to resolve problems without delay so you can stay productive.
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We Are Mobile Our portable training lab of notebook computers and projectors allows us to come to you for training, saving you time and money.
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